Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

For quiz participation and rewards, we collect additional information including:

  • Quiz performance and scoring data
  • Payment information for withdrawals
  • Device information for security purposes
  • Usage patterns and quiz participation history
  • Referral tracking information

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

For quiz participation and rewards program:

  • By creating an account, you consent to basic data collection
  • Participating in quizzes implies consent for performance tracking
  • Opting into the referral program requires additional consent
  • Withdrawal requests require consent for identity verification

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@sawalbemisaal.com or mailing us at: A57, Swastik Bunglows, Rakhial, Ahmedabad, Gujarat

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Additionally, we may share your information in the following circumstances:

  • With payment processors to facilitate withdrawals
  • With verification services for KYC compliance
  • With analytics providers to improve our service
  • With legal authorities in case of suspected fraud
  • With affiliated partners for reward processing

SECTION 4 - PAYMENT

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

Additional payment-related privacy measures:

  • Withdrawal history is stored securely
  • Payment method details are encrypted
  • Transaction logs are maintained for legal compliance
  • Bank account information is never stored on our servers

SECTION 5 - DATA RETENTION AND SECURITY

We implement various security measures to protect your data:

  • Quiz performance data is retained for 12 months
  • Payment information is stored only until withdrawal completion
  • Account activity logs are maintained for security monitoring
  • Regular security audits are performed
  • Encryption at rest and in transit for sensitive data

SECTION 6 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Our key third-party service providers include:

  • Payment processors (Razorpay, UPI providers)
  • Analytics services
  • Cloud infrastructure providers
  • Identity verification services
  • Customer support tools

SECTION 7 - COOKIES AND TRACKING

We use cookies and similar tracking technologies to:

  • Maintain user sessions and authentication
  • Track quiz progress and performance
  • Monitor app usage patterns
  • Improve user experience
  • Prevent fraud and abuse

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Additional age-related requirements:

  • Users must be 18+ to participate in paid quizzes
  • Users must be 18+ to withdraw earnings
  • Age verification may be required for certain features

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@sawalbemisaal.com or mailing us at: A57, Swastik Bunglows, Rakhial, Ahmedabad, Gujarat.